City National Bank Reviews



Address: 25 Gatewater Road, P.O. Box 7520
Charleston WV 25356
Phone: 1-800-598-2489

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One of the most profitable publicly traded banks in the U.S., City Holding Company was named to American Banker Association’s Top Performer two years running.

As City grows, it is maintaining its identity as a strong community bank. In response to local demand, the retail division was the first in their markets to introduce an innovative checking option for individuals who have had past challenges managing their accounts. Bounce Back Checking is for individuals who have been denied the opportunity to open a checking account and are looking for a fresh start. City helps them learn responsible banking practices, with the goal of moving them to a traditional checking account.

City also launched the Community Hero Checking, which honors current and retired military personnel, firefighters, police officers, medical professionals and teachers by providing special account benefits. Unlike most interest-bearing accounts, Community Hero has no minimum balance requirements and no monthly service fee. Upon signing up for Community Hero Checking, the bank makes a financial contribution to a related nonprofit organization in the account holder’s honor.

Other popular products include competitive fixed-rate mortgages, adjustable rate mortgages and business checking. City’s home equity program features no closing costs and low rates.

Because the company has significant resources – strong earnings, significant capital and considerable talent – it is well positioned to grow beyond its existing geographic, product and customer boundaries. Headquartered in Charleston, W.V., the bank now has 70 locations throughout West Virginia and in Kentucky and Ohio. The bank has expanded into Wal-Mart Supercenters in various locations, adding greater convenience for customers.

Being a community bank means supporting the community financially. City contributes generously to the United Way and other community causes. In 2004 City was honored with the Governor’s Service Award for programs such as its “Adopt a West Virginia Service Member,” which helps individuals and groups correspond with and send care packages to U.S. military service members.


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